Terms of Service
These Terms of Service (“Terms”) form a legally binding agreement between you (“you”, “User”) and ABUSE TECH - FZCO, a free zone company registered with the International Free Zone Authority (IFZA), Dubai Digital Park, Dubai, United Arab Emirates (“we”, “us”, “Company”), governing your access to and use of the Nxor website at https://nxor.ai, its applications, and related services (collectively, the “Service”).
By creating an account, subscribing, or otherwise using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, Acceptable Use Policy, Refund & Cancellation Policy, and (for business customers) our Data Processing Addendum, each incorporated here by reference. If you do not agree, do not use the Service.
1. Definitions
- “Account” – the registered account through which you access the Service.
- “AI Providers” – third-party artificial intelligence model providers whose models we make available through the Service.
- “Output” – any text, image, video, audio, music, or other content generated by the Service in response to your Input.
- “Input” – any prompt, instruction, file, or data you submit to the Service.
- “Tokens” – the internal usage units consumed when you generate Output, as described in Section 5.
- “Subscription” – a paid plan granting you a Token allowance and access to features for a billing period.
2. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) and have the legal capacity to enter into these Terms. By using the Service you represent that you meet these requirements and that your use complies with all laws applicable to you. The Service is not directed to children.
3. Account Registration and Security
You agree to provide accurate and complete information and to keep it up to date. You are responsible for safeguarding your credentials and for all activity under your Account. Notify us promptly at [email protected] of any unauthorised use. We may suspend or terminate Accounts that contain false information or are used in breach of these Terms.
4. Description of the Service
Nxor is an aggregator that provides unified access to multiple third-party AI models for generating text, images, video, audio, and music under a single interface and subscription. We do not own or operate the underlying AI models; we route your Inputs to AI Providers and return their Output to you. Available models, features, and limits may change at any time as AI Providers update or withdraw their models.
5. Subscriptions, Tokens, and Fair Use
5.1 Plans. The Service is offered through paid Subscription tiers. Each tier includes a Token allowance and a set of features described at checkout and on our pricing page.
5.2 Tokens. Generating Output consumes Tokens. Different model types and output resolutions consume different amounts of Tokens. Current consumption rates are shown in the Service. Unless expressly stated, unused Tokens do not roll over to the next billing period and expire at the end of each period. Tokens are an internal accounting unit used to meter your use of the Service. Tokens are not money, are not a stored-value or payment instrument, have no monetary or cash value, and cannot be redeemed, exchanged, or withdrawn for cash. Tokens are non-transferable and non-refundable, are made available only for use within the Service during an active billing period, and confer no obligation on us to provide any cash equivalent for unused Tokens.
5.3 Fair use. Token allowances assume normal individual use. We may apply rate limits and may suspend or throttle Accounts engaged in automated, abusive, or excessive use that degrades the Service for others or that attempts to resell, redistribute, or share access.
5.4 Changes to plans and Tokens. Because our costs depend on AI Providers, we may adjust plans, features, Token allowances, and consumption rates. Material changes affecting an active Subscription will take effect at your next renewal, and we will give you reasonable notice.
6. Billing, Payment, and Renewal
6.1 Merchant of Record. Payments are processed by Paddle.com Market Limited and its affiliates (“Paddle”), which acts as the Merchant of Record for all purchases. Your purchase is therefore also subject to Paddle's buyer terms and checkout terms. Paddle handles payment processing, invoicing, and applicable taxes (including VAT/sales tax).
6.2 Auto-renewal. Subscriptions renew automatically at the end of each billing period at the then-current price, unless cancelled before the renewal date. By subscribing, you authorise recurring charges through Paddle until you cancel.
6.3 Price changes. We may change prices. Any price change will apply from your next renewal after we notify you. Continued use after a price change constitutes acceptance.
6.4 Cancellation and refunds. You may cancel at any time as described in our Refund & Cancellation Policy. Refunds, where applicable, are handled through Paddle.
6.5 Taxes. Prices may be shown exclusive or inclusive of tax depending on your location; Paddle determines and collects applicable taxes at checkout.
7. Licence to Use the Service
Subject to these Terms and your active Subscription, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your personal or internal business purposes. You may not (a) copy, modify, or create derivative works of the Service; (b) reverse engineer or attempt to extract source code; (c) resell, sublicense, or provide the Service to third parties; (d) circumvent usage limits, Token metering, or content filters; or (e) use the Service to build a competing product. Your Account is personal to you (or, for team plans, to the named seats authorised under your plan). You must not share your credentials, allow others to access the Service through your Account beyond your plan’s terms, operate a single Account for multiple end-users, or resell, rent, lease, or otherwise provide access to the Service, Tokens, or Output to third parties, whether for a fee or free of charge, except as expressly permitted by us in writing. We may suspend or terminate Accounts used in breach of this Section without refund.
8. Your Input and Output
8.1 Your Input. You retain all rights you hold in your Input. You grant us a worldwide, royalty-free licence to process, transmit, and store your Input solely to operate and improve the Service and to transmit it to the relevant AI Providers to generate Output.
8.2 Ownership of Output. As between you and us, and to the extent permitted by law and by the applicable AI Provider's terms, you own the Output you generate. You are responsible for the Input you submit and the Output you generate and how you use it.
8.3 No exclusivity. Because AI models are probabilistic, the Service may generate the same or similar Output for other users. We make no representation that Output is unique or that you can obtain legal protection (such as copyright) over it.
8.4 AI Provider terms. Your use of specific models is also subject to the relevant AI Provider's usage and content policies. We will pass through restrictions where required.
9. Acceptable Use
Your use of the Service must comply with our Acceptable Use Policy. In particular, you must not use the Service to generate unlawful content, content that infringes others' rights, or content prohibited by the AI Providers. We operate content safety filters, which in certain markets include a “safe mode”, and we may refuse to generate Output that violates our policies.
10. Third-Party AI Providers and Accuracy
The Service relies on third-party AI models. Output may be inaccurate, incomplete, offensive, or otherwise unsuitable. Output does not constitute, and must not be relied upon as, legal, medical, healthcare, financial, tax, accounting, investment, insurance, engineering, architectural, psychological, or any other professional advice, in any jurisdiction, and the Service does not create any professional-client relationship. All Output must be independently reviewed and verified by a suitably qualified professional before any use, reliance, publication, or decision based on it. We are not responsible for the availability, performance, or decisions of AI Providers, and the withdrawal of a model by an AI Provider is not a breach of these Terms.
11. Intellectual Property
The Service, including its software, design, trademarks, and content (excluding your Input and Output), is owned by us or our licensors and is protected by intellectual property laws. Nothing in these Terms transfers any of our intellectual property to you except for the limited licence in Section 7.
12. Beta and Experimental Features
We may offer features labelled beta, preview, or experimental. These are provided “as is”, may be changed or removed at any time, and may be excluded from any service commitments.
13. No Service Level Agreement
Except where a separate written service level agreement has been signed by us, the Service is provided without any service level commitment. We do not guarantee any level of uptime, availability, response time, throughput, or uninterrupted or error-free access, and we may modify, suspend, perform maintenance on, or limit access to all or part of the Service at any time, with or without notice. Scheduled or emergency maintenance, third-party AI Provider downtime, and events beyond our reasonable control do not constitute a breach of these Terms and do not entitle you to any refund or credit except as expressly stated in our Refund & Cancellation Policy.
14. Sanctions and Export Control
You represent and warrant that you are not located in, ordinarily resident in, or organised under the laws of any country or territory subject to comprehensive economic sanctions, and that you are not a person with whom dealings are restricted under the sanctions or export-control laws of the United Arab Emirates, the United Nations, the United States, the United Kingdom, or the European Union (a “Restricted Party”). You will not use the Service in violation of any applicable sanctions, export-control, or trade-restriction laws, and will not use, export, re-export, or make the Service or any Output available to any Restricted Party or for any prohibited end-use. We may suspend or terminate your Account without notice and without refund if we determine, in our reasonable judgement, that continued provision of the Service would breach such laws, and we may decline to provide the Service to any user or in any territory at our discretion.
15. Suspension and Termination
We may suspend or terminate your access, with or without notice, if you breach these Terms, if required by law, or to protect the Service or other users. You may stop using the Service at any time. On termination, your licence ends and we may delete your Account data subject to our Privacy Policy and legal retention obligations. Where we suspend or terminate your Account because of your breach of these Terms or the Acceptable Use Policy, you are not entitled to any refund of fees paid or of any unused Token allowance, and any amounts owed to us remain payable, except where a refund is required by applicable law. Sections that by their nature should survive survive termination.
16. Disclaimer of Warranties
To the maximum extent permitted by law, the Service and all Output are provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted or error-free operation.
17. Limitation of Liability
To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, goodwill, or business, arising out of or related to the Service or Output. Our total aggregate liability for all claims arising out of or related to the Service will not exceed the amounts you paid to us (via Paddle) for the Service in the three (3) months preceding the event giving rise to the claim. Nothing in these Terms excludes liability that cannot be excluded under applicable law.
18. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from (a) your Input or Output, (b) your use of the Service, (c) your breach of these Terms, or (d) your violation of any law or third-party right.
19. Changes to These Terms
We may update these Terms from time to time. We will post the updated Terms with a new “Last updated” date and, for material changes, provide reasonable notice. Continued use after changes take effect constitutes acceptance.
20. Governing Law and Dispute Resolution
These Terms are governed by the federal laws of the United Arab Emirates as applied in the Emirate of Dubai, without regard to conflict-of-law rules. Subject to the following, the courts of Dubai have exclusive jurisdiction over any dispute. At our election, any dispute arising out of or in connection with these Terms may instead be finally resolved by arbitration administered by the Dubai International Arbitration Centre (DIAC) under its rules, seated in Dubai, conducted in English. This Section does not prevent us from seeking injunctive relief in any competent court.
21. Miscellaneous
These Terms, together with the policies incorporated by reference, constitute the entire agreement between you and us regarding the Service. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. We are not liable for failure or delay caused by events beyond our reasonable control (force majeure). Notices to you may be given via the Service or by email; notices to us must be sent to [email protected].
22. Contact
ABUSE TECH - FZCO — IFZA, Dubai Digital Park, Dubai, United Arab Emirates. Email: [email protected] · Support: [email protected]